01 / LONDON COVERAGE
Find your location and the appropriate service
Find the part of London relevant to your property, then choose the service you need. Our priority regions are North London, South East London, East London, Central London and the City of London.
The links below organise the website by customer task and location. A general fire doors page helps identify the next service; an installation page concerns new doors supplied and fitted; a maintenance page concerns existing doors and identified issues. Installation and installers are treated as one service rather than separate near-identical pages.
02 / LONDON COVERAGE
Regional names help navigation, not specification
North London, South East London, East London, Central London and the City of London are the priority groups in our directory. Neighbourhood labels do not always follow administrative boundaries, so the actual site address remains important. A page grouped under a region is a navigation choice, not a claim that a neighbourhood has a separate set of fire door standards.
There is no local branch claimed for every area page. Our published contact address is in Bow, and we discuss work using the full property details. We also do not attribute a supplied installation photograph to a location without project evidence. The image examples show completed doors, while the enquiry needs to establish the requirements for your own opening.
03 / LONDON COVERAGE
A useful starting point for your enquiry
Tell us the property postcode, the number of doors involved and what prompted your enquiry. A report, refurbishment specification or description of a visible problem helps establish the starting point. If the work involves several openings, use clear door references and explain which floor or part of the building each one serves. Consistent identification helps keep the discussion connected to the right doors.
Photographs can show the opening and a visible concern, but they cannot verify the complete installation or prove a fire-resistance rating. Where available, retain existing installation records, manufacturer information and previous inspection findings. You do not need to diagnose a defect or choose a product before contacting us. Explain what you know, highlight what is uncertain and we can discuss the next appropriate step.
04 / LONDON COVERAGE
Agree the scope before work starts
A clear quotation should identify the openings and the service being requested. Establish whether the task is inspection, combined supply and installation, or maintenance of existing doors. These activities have different purposes and should not be treated as interchangeable. If an assessment identifies additional information or a revised proposal, that needs to be discussed before assuming that the original scope remains appropriate.
For a managed building, identify the person who can authorise the work and receive the documentation. Occupiers, property owners and managing agents may each have a role in arranging access or approving changes. Provide any building-wide specification at the outset so that the proposal is considered against the actual requirements. A convenient date or preferred finish should not replace this preparation.
05 / LONDON COVERAGE
Plan access around the people using the building
Occupied properties need practical coordination. Explain how the team will enter, where materials can be brought in and whether reception, a concierge or an occupier needs to be present. Tell us about stairs, lifts and any restrictions on loading or working hours. These details are particularly useful when several openings are spread over different floors or when individual appointments are needed.
A proposed programme depends on the agreed work, access and, for installation, the specification and availability of products. Share your preferred timeframe and any fixed project milestones, but do not treat a date as confirmed before arrangements are agreed. If access changes, communicate that early. The work records should distinguish what was completed from any door that could not be accessed.
06 / LONDON COVERAGE
Keep the information with the property
Good records make the next inspection or maintenance enquiry easier to organise. Keep the agreed specification, door identification, relevant installation documents and subsequent findings together. A door reference should be understandable to someone who did not attend the original visit. For a larger building, linking references to a plan can help new staff locate the correct opening.
Documentation should describe its actual scope. An installation certificate is not a blanket statement that every part of a building complies with all fire-safety requirements. Likewise, a maintenance record should not imply that inaccessible doors were checked. If there are limitations, outstanding actions or work outside the agreed service, those points should remain clear when information is passed to the next responsible person.
07 / LONDON COVERAGE
Request a free quotation
Contact us with the details of your property and a short explanation of the outcome you need. If you are comparing quotations, make sure each relates to the same openings, product requirements and work. Ask what is included, what depends on further assessment and what documentation is expected. A total price is easier to understand when the underlying scope is clear.
Our services are fire door inspection, fire door supply and installation, and fire door maintenance. We do not provide a supply-only service. If you are unsure which service applies, choose Other / Need Advice when enquiring or call the team. Explain the situation in your own words and we can help clarify what information is needed next.
PRACTICAL ANSWERS
Your questions answered
What if my address is near a regional boundary?
Send the full postcode and building details. The regional groups help you browse; they do not determine the product specification or the arrangements for your particular property.
Do you have an office in every area listed?
No. The area pages describe service coverage. Our published business contact address is Hillstone Court, Empson Street, Bow, London E3 3LT.
