Fire door FAQs: services, costs & certification

TEK Fire Doors is the trading name of Tek Interiors Ltd. Established in 1999, we provide fire door inspection, supply and installation, and maintenance for residential and commercial properties. Our business contact address is Hillstone Court, Empson Street, Bow, London E3 3LT.

Our main focus is London, including North London, South East London, East London, Central London and the City of London. Send the full property postcode when you enquire so we can discuss the location, access and work required. Individual area pages provide a starting point for choosing the relevant service.

Yes. Enquiries can cover a home or flat entrance, communal doors in a managed residential building, or doors within commercial premises. Explain the building type and where each opening is located. This helps distinguish the practical requirements of an individual entrance from a programme across occupied corridors or workspaces.

You can enquire about a single door as well as multiple openings. Tell us whether you need inspection, supply and installation, or maintenance, and describe the reason for the enquiry. We discuss the actual scope, property access and available information rather than assuming that every single-door job is the same.

Yes. Our Work gallery contains real installation photographs with residential and commercial and communal filters. Each image has a reference you can include in an enquiry. The photographs help explain an appearance or configuration you like, while suitability and performance still need to be established for your own opening.

Describe the situation in your own words. If you have an inspection report, share the relevant findings; if you have noticed a problem, explain what happens and where. We can discuss whether an inspection, maintenance assessment or supply and installation enquiry is the appropriate starting point.

Yes. Fire door supply and installation is one combined service. We discuss the proposed doors, the opening, the installation requirements and expected records together. Share the property postcode, approximate door count and any written specification so the quotation can be based on the actual project.

We provide combined fire door supply and installation rather than selling doors on a supply-only basis. If you are coordinating a refurbishment or working with other contractors, explain that arrangement when enquiring. We can discuss the installation scope and how it relates to the wider programme.

You can enquire about a replacement flat entrance door. Share any specification or findings supplied by the managing agent and establish who can authorise the work. Decisions about the proposed arrangement should take account of the opening and relevant building information, rather than being based solely on a preferred finish or photograph.

Options depend on the proposed door system, its supporting evidence and the requirements of the opening. Tell us about the appearance and practical features you want to discuss, including glazing. A visually similar door or component is not automatically interchangeable with the specified arrangement. We can review preferences alongside the project information.

That requires assessment of the actual frame, door arrangement and supporting information. An apparently sound frame should not automatically be assumed suitable for a new leaf. Tell us what is known about the existing installation, and ask whether the quotation proposes retention, replacement or further assessment before the final scope is agreed.

Timing depends on the number of openings, agreed specification, product availability, access and site conditions. Send your preferred timeframe and explain any fixed deadline. We discuss the programme for the specific project; an initial enquiry does not confirm stock availability, a start date or completion within a standard number of days.

The inspection scope may cover visible condition, operation, relevant components and available records for the identified doors. Agree the openings to be inspected, expected findings and any limitations before booking. Access and supporting information affect what can be assessed, so share existing reports and explain any restrictions in advance.

No. The service and purpose need to be clear. Routine checks under the relevant England regulations are distinct from assessing suitability through the fire risk assessment or commissioning a more detailed inspection. Tell us what your building arrangements or existing report require so we can discuss the appropriate scope.

The applicable routine-check requirements and the wider inspection arrangements depend on the building and its responsibilities. Avoid copying another property’s schedule without checking the context. Our inspection guide links to the government guidance for England and explains the distinction between routine checks and a specialist service.

Prepare a list of doors with clear locations, any previous findings and the installation or manufacturer records you hold. Confirm who can provide access and whether occupied areas need appointments or escorts. Keep existing door references consistent so the resulting findings can be matched to the correct opening.

A photograph can help explain an enquiry, but cannot establish complete fire performance or reveal concealed installation details. We would not treat appearance alone as proof of compliance. Send photographs with the information you have so the appropriate assessment and any remaining uncertainties can be discussed.

Do not assume it does. Inspection and remedial work are different activities and should be explicitly described in the agreed scope. Ask what records you will receive, how findings will be explained and whether any subsequent maintenance or replacement work would require a separate quotation and authorisation.

Send the property postcode, affected door references, a description of the concern and any existing inspection findings. Mention previous alterations or recurring problems where known. Photographs can show visible damage, but the proposed work still needs to be considered against the actual arrangement and available product information.

Sometimes maintenance may be appropriate, but the answer depends on the defect, condition and evidence for the particular arrangement. Ask what supports the proposed remedy and whether further assessment is needed. Neither a small visible fault nor an older appearance is enough on its own to decide the whole scope.

Report the concern promptly to the person responsible for the building’s fire-safety arrangements and seek appropriate assessment. Describe when the problem occurs and whether anything recently changed. Do not improvise alterations to the closer, seals or other components as a substitute for an appropriate maintenance decision.

Visual similarity or a physical fit does not establish compatibility. The proposed component needs to be considered with the specific door system and its supporting information. Keep any manufacturer documents and existing records available, and discuss the change before ordering parts or commissioning work based only on appearance.

We welcome enquiries from managing agents, landlords and commercial property contacts. Give us a schedule of the affected doors, relevant findings and access arrangements. Explain whether you need a defined set of works or want to discuss ongoing maintenance, so responsibilities, scope and expected records can be agreed clearly.

Keep the agreed scope, door identifiers, completed work records and any outstanding recommendations together with the existing property information. Make sure partial completion is not recorded as completion of every item. Consistent references help the next inspector or contractor understand what changed and which concerns still need attention.

Our approval information distinguishes LPS 1271 installation work from LPS 1197 inspection, maintenance and repair under term contracts for hinged and pivoted timber doorsets. The relevant scope and documents need to match the work being commissioned. We can explain which applies when discussing your project.

No. FPA membership is membership of the Fire Protection Association; it should not be confused with product evidence or certification of a defined installation. Our accreditation information separates these relationships. Ask which documents relate to the particular product, work and opening rather than treating every badge as the same assurance.

Agree the expected handover records as part of the quotation. For installation within the applicable LPS 1271 scheme scope, discuss the relevant Certificate of Conformity and traceable identification. Documents describe the work they cover and should be retained with the property, together with any stated limitations or further actions.

Yes. Contact TEK Fire Doors for a free quotation by calling 020 7118 0699 or emailing info@mlsfiredoors.com. Include your postcode, door count, the service you need and preferred timeframe. Share any relevant specification or findings so we can discuss a scope that reflects the actual property.

There is no single price that represents every opening. Door specification, size, existing condition, frame and hardware requirements, finishing work, access and quantity can affect the quotation. Ask for a clearly described scope and compare proposals on the same basis, including assumptions, exclusions and handover information.

Yes. Email clear photographs with a brief description and your contact details. Include the whole door and frame and identify the opening if you are sending several images. Photos help start the discussion, while any survey or further information needed to confirm the work can be agreed afterwards.