01 / SERVICES
Inspection: understand your existing doors
An inspection is appropriate when you need an assessment of the condition of existing doors within an agreed scope. Tell us how many doors are involved, whether a previous report exists and how access will be arranged. Clear door identifiers help connect findings to subsequent actions, especially in buildings with several similar openings.
An inspection is not the same as carrying out repairs or supplying a new door. The findings may inform those decisions, but the follow-up scope should be discussed separately. If a report identifies limitations or inaccessible doors, keep those points visible so that the next person arranging work understands what remains unresolved.
02 / SERVICES
Supply and installation: plan a new arrangement
For new doors, our service combines supply and installation. The discussion covers the proposed opening, available specification and the components of the doorset. Tell us about finish preferences, glazing, hardware and any existing elements you hope to retain. Those choices need to be considered within a supported arrangement.
The quotation should relate to a clear scope and agreed access. A programme depends on the specification, product availability and the practical circumstances of the building. Keep the relevant handover records with the door identification so that future care can be organised using the information for the actual installation.
03 / SERVICES
Maintenance: respond to identified concerns
Maintenance concerns the ongoing needs of existing doors. A sticking door, damaged seal or unreliable closer is a reason to seek appropriate attention, but a visible symptom does not determine the repair. Share existing findings and product information where available so that the proposed response can be considered properly.
Some issues may be maintainable, while others require further assessment or consideration of replacement. We do not assume that every door must be replaced or that every defect can be repaired. The condition, evidence and permitted scope inform the next step. Contact us with what you know and we can discuss the appropriate service.
04 / SERVICES
Agree the scope before work starts
A clear quotation should identify the openings and the service being requested. Establish whether the task is inspection, combined supply and installation, or maintenance of existing doors. These activities have different purposes and should not be treated as interchangeable. If an assessment identifies additional information or a revised proposal, that needs to be discussed before assuming that the original scope remains appropriate.
For a managed building, identify the person who can authorise the work and receive the documentation. Occupiers, property owners and managing agents may each have a role in arranging access or approving changes. Provide any building-wide specification at the outset so that the proposal is considered against the actual requirements. A convenient date or preferred finish should not replace this preparation.
05 / SERVICES
Approval and membership mean different things
TEK Fire Doors is a trading name of Tek Interiors Ltd. Our published approval information distinguishes LPS 1271 installation from LPS 1197 inspection, maintenance and repair under term contracts for hinged and pivoted timber fire doorsets. Ask which scheme and documentation apply to the particular work being proposed. The scope of an approval matters as much as the presence of a logo.
FPA membership is presented as membership, separately from third-party certification of work. Other badges also have their own purposes and should not be treated as proof of the fire performance of an individual door. Keep the evidence for the actual product and installation with the property. We can discuss the relevant documentation when reviewing your proposed service.
06 / SERVICES
Plan access around the people using the building
Occupied properties need practical coordination. Explain how the team will enter, where materials can be brought in and whether reception, a concierge or an occupier needs to be present. Tell us about stairs, lifts and any restrictions on loading or working hours. These details are particularly useful when several openings are spread over different floors or when individual appointments are needed.
A proposed programme depends on the agreed work, access and, for installation, the specification and availability of products. Share your preferred timeframe and any fixed project milestones, but do not treat a date as confirmed before arrangements are agreed. If access changes, communicate that early. The work records should distinguish what was completed from any door that could not be accessed.
07 / SERVICES
Keep the information with the property
Good records make the next inspection or maintenance enquiry easier to organise. Keep the agreed specification, door identification, relevant installation documents and subsequent findings together. A door reference should be understandable to someone who did not attend the original visit. For a larger building, linking references to a plan can help new staff locate the correct opening.
Documentation should describe its actual scope. An installation certificate is not a blanket statement that every part of a building complies with all fire-safety requirements. Likewise, a maintenance record should not imply that inaccessible doors were checked. If there are limitations, outstanding actions or work outside the agreed service, those points should remain clear when information is passed to the next responsible person.
08 / SERVICES
Request a free quotation
Contact us with the details of your property and a short explanation of the outcome you need. If you are comparing quotations, make sure each relates to the same openings, product requirements and work. Ask what is included, what depends on further assessment and what documentation is expected. A total price is easier to understand when the underlying scope is clear.
Our services are fire door inspection, fire door supply and installation, and fire door maintenance. We do not provide a supply-only service. If you are unsure which service applies, choose Other / Need Advice when enquiring or call the team. Explain the situation in your own words and we can help clarify what information is needed next.
PRACTICAL ANSWERS
Your questions answered
How do I get a quotation?
Contact us with your postcode, door count and a description of the work. Include any specification or inspection findings you already hold, and tell us your preferred timeframe.
Can I ask for advice before choosing a service?
Yes. Explain the issue or planned project and we can discuss whether inspection, supply and installation, or maintenance is the appropriate starting point.
